Refund and Exchange Policy
We kindly ask that you to ship the item back to us with your invoice attached for prompt processing of return. Once received, our team we require 3-5 business days to inspect and process the return. Please note, refunds can only be processed back to the original method of payment.
Gifts: If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you to be used across our entire store.
Shipping Your Item:
To return your product, you should mail your product to:
Mindbendr Support
PO Box 8470
Perth Western Australia 6849
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We also recommend ensuring your return parcel is tracked and includes insurance in rare cases that your parcel is lost in transit.
If you have any questions regarding the process of your return, please email us at sales@mindbendr.com.au and our friendly customer support team will be glad to assist.